They were very caring and handled the process beautifully. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. However, it should not have taken 2 months to process a simple cancellation of this service and the return of the merchandise. God Bless you all and thank you. I signed a contract with the National Cremation Society on February 9, 2022. the Cremation Society of Connecticut, not only do we own our own crematory, but it is located in our facility in Windsor and is available for your inspection at any time. Unsubscribe at any time. Cremation Cost Become A Member Only Pre Plan & Become a Member (If Needed) Immediate Need Arrangements How We Can Help Why Choose Us We are the oldest and largest Cremation Society in the state. The florists near American Cremation Society experience a wonderful and diverse collection of wreaths, arrangements, and baskets to help share your empathy for the family. Our Service Area. Marie is very helpful and also kind. Uncaring companies who buy mailing lists need to have some kind of moral compass to listen when a person calls and informs them they are sending mailings to a deceased individual. The complainant understood. I can't state enough how HORRIBLE the so-called customer service is. Her name is Brenda **. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. TotallyUnacceptable for **** recently had knee surgery and 2 wks ago hip surgery. Overall our experience with NCS and Marianne was fine. Cremation Society of America. The Cremation Society of America has a very caring and compassionate staff. I have already recommended your company to several people. (State fees additional - around $35 to $45) Since 1973 thousands of satisfied families have used California Cremation Society to find the answers, help and savings they desire during this difficult time. Available experts can walk you through every step of the process. When I called to ask questions they were helpful and professional. It is now almost five months later no label, no money Just cant get anywhere. If these people won't even take the time, care, and consideration to remove deceased individuals from their mailing list I can't imagine how they actually take care of your loved one. We have called and emailed the office on numerous occasions and have been told by ******************* and **************************** that they agree and accept our cancellation and promise that action will be forthcoming. I then called back many, many times to say, I want a refund, they falsely represented who they were and the follow-through is horrible. Thank you to National Cremation and Burial Society and Mr. John **. At this point I would like all the money that was automatically withdrawn from my Wells Fargo checking account returned to me. I paid by check. Neptune Society spoke to the complainant (****) and provided details and the next steps to resolve their concerns. She wanted me to go in and sign a document closing out the account. Key points, my mother-in-law went through Neptune in Golden Valley when she passed a year ago in June. We had to email and talk to numerous Neptune representatives without any action. Proud to offer Direct Cremation Services in all South Florida counties including the cities of Miami, Hollywood, Fort Lauderdale, and West Palm Beach. What I experienced was professional, thoughtful and sensitive. All-in-all, I was very pleased with my experience. National Cremation Society has been in contact with the complainant in regards to the resolution of their concerns. National Cremation takes care of cremation services for veterans. More. ConsumerAffairs is not a government agency. Consider becoming a member to receive a special discount and record your preferences, alleviating stress for you and your family. I received one label to return one box and have been trying for the last month to get that second label. Mr. ***** said I would need to write a note stating I wanted to cancel the Bundle. We have no idea how they associated his father with our address, as he lived in another state, or why they sent this, but what a terrible thing to receive in the mail. She wasn't friendly at all, nor was the receptionist. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Planning Plan cremation services in advance to save your family from the burden of planning. The service was convenient and straight forward, the Urn that was provide as part of the package is beautiful. We appreciate the kind words and are glad we could provide you with a positive experience! Free quote: Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I would not want my loved ones going through what I am now at a stressful time of our passing. The National Cremation Society has helped over 160,000 families honor their loved ones. CANA members believe that cremation is preparation for memorialization. The contract was for approximately $1600.00. I followed up with Mr ***** on Feb.26,2022 to see what was happenning. National Cremation can help you with both pre-planning and immediate. For four decades, Trident Society has been a top choice for cremation and afterlife care for over 100,000 families annually. A few days later I received two cremation boxes and read that the boxes were Over $700.00 each, This is not what I wanted so I called ******************* and canceled the two contracts within the 72 hour timeline to cancel. Get Started Our Simple Process Arrange cremation in just 3 easy steps Choose a Package The cremation and arrangements with the VA National cemetery were handled quickly. Its location on this page may change next time you visit. At CSA, we simplify the cremation . On MAY 20TH I called Rob and he informed me that they were supposed to be different. It's disgusting and cheap that you wouldn't take the extra time to do you job and remove someone's name when a family requests. There is no need to see them in person. Member benefits include professional cremation education, crematory operator certification . There was no answer but National Cremation Service was able to leave a voice message this time. cremation society of va. 18.3 Miles Away $65 off pest control initial treatments priority pest services - peninsula 18.8 Miles Away $49.99 for the works bowditch ford quick lane 19.9 Miles Away $5 0ff food order over $30 twisted crab newport news 20.7 Miles Away Guess what's in the mail today? It was founded in 1973. We created a strict set of procedures to ensure that Called Rob on the 29th and finally got contract with full number weeks later. Save money with local coupons for home repair, restaurants, automotive, entertainment and grocery shopping. I have never ever had any contact with this company. Well the hospital ended up calling them when I told them not to and they came to pick up my mother's body. Clay Erickson, Corrine and Amanda were so kind, caring and compassionate during the sudden passing of mom then a few months later unexpected passing of dad. 7 complaints closed in the last 12 months. The National Cremation Society has helped over 160,000 families honor their loved ones. Being a 100% disabled Vietnam Veteran, I'm here to tell you, they could care less about you. Lock in our low prices today and pay over 12 months. My husband and I purchased a cremation plan and made payments until it was paid off. Claim this business (954) 965-1636. Copyright 2023 Consumers Unified LLC. Check the company website for a full list of locations that offer burial services. I was interested about this company because I was told it was veteran owned. Get buying tips about Cremation and Funeral Services delivered to your inbox. I am on a fixed income of social security and this is a financial hardship for me. National Cremation Service has fully removed the contact provided by the complainant, as requested. She tag-teamed us with Corinne who is equally amazing. Over all she called my mother my father three times. Our operators have many years of experience, all certified by the Cremation Association of North America. You need to remove the name and address as requested twice before. This full removal of the contact information cycle can take up to 90 days, but rest assured your contact information is no longer in our systems. I highly recommend them. I mailed the cancellation notice the same day, Feb. 13, 2022. You will be recommended to any one I know who needs your kind of services. There is not enough room to type everything that went wrong. Mr. ****** does not return my calls . Affordable compared to others. 140 customer reviews of Cremation Society of America. When we put our mother into Hospice Care, we started making arrangements. CSAs all-inclusive Direct Cremation truly simplifies a very challenging process. I hope you can assist.. When my mother passed away, we called and they were there within an hour. National Cremation was founded in 1973, and since then they've served over 160k families in their hour of need. Date of Death: Saturday, April 15, 2023 Cremation Society of Minnesota Plant Tree Read Obituary Gerald Leon Hogan Date of Death: Friday, April 14, 2023 Cremation Society of Minnesota Plant Tree Read Obituary Barbara Ann Guethling Date of Death: Thursday, April 13, 2023 Cremation Society of Minnesota Plant Tree Read Obituary Joseph John Bodell The service I received was and continues to be simply exemplary. I would not recommend this company to anyone! If you want to know the truth, check the postmark on the cancellation letter. Thank you, ******* and ***************************. Our caring staff and industry leading online arrangement process, Cremation Simplified, allows you to plan your cremation in only 15 minutes! cremation society of toledo Serving Sylvania window cleaning coupon - starting at $129 up to 12 windows (interior & exterior) from window genie of toledo . Our mother passed away June 17th and both ladies have been in constant contact with me. I thought to try BBB to try to get our refunds, before taking legal action. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Cremation. One of the best Cremation Services, Consumer Services business at 6281 Taft St, Hollywood FL, 33024 United States. Directions Advertisement. It is now February I am still getting bills even though the contract was canceled, I have been told that if I return the boxes I will get my money back $1200.00 or more back. . I did call later that evening I talked to someone in Florida office and was told that I should have called them first. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Cremation Coupon & Promo Codes 0 Offers Available When you buy through links on RetailMeNot we may earn a commission. Send me my Free copy of the Book The Truth About Cremation, The secrets they don't want you to know. National Cremation Servicealways strives to provide the utmost in service and customer satisfaction to each family we serve. Burial service: Everyone that I dealt with at National Cremation was professional and compassionate. I highly recommend Cremation Society of America. Thousands of families trust CSA to provide care and expertise when they need it most. National Cremation Service has fully removed the contact provided by the complainant, as requested. In a nursing home here in *********** ****. Please let them at National Cremation that I truly appreciated their help at tough time. One Low Price $995 Cremation Service At CSA, we specialize in making Cremations easier and affordable. I called Terry and she said, yet again, that they had picked up my father's body. Corinne and Amanda were both professional and courteous during the process of my mothers cremation. Now, almost 6 weeks later we are still waiting for the mailing label and the reversal of the credit card charge. Online catalog: Share or Embed Cremation Society of America's homepage on everywhere. I recommend their services. How do I know I can trust these reviews about National Cremation? This was pouring salt in an open wound. stanley steemer Serving Perrysburg free service call with any repair over $100 I talked to ***************** ************ at Neptune and she says she has done all she can, that it is up to the providers of the boxes to ************* out. Never got my name wrong and never called my mom my father!!! My Prime contact at the Marietta location of National Cremation was Canin **. I would use their services again. Thanks again to National cremation and Mr ** for making a very difficult situation absolutely as positive is it could be! I have emailed and called and was assured this wouldn't happen again. Neptune Society has reached out to the complainant via phone. These filthy, ghoulish monsters are targeting my family member by name with unsolicited, unwanted mailings that unprofessionally and shadily fail to give the name of the business--I reverse-searched the return address to determine what it is. The Complainant was satisfied. This company gets 5 stars because they provided excellent customer service to my family and I. I mostly dealt with Amanda who I cannot recommend enough, and also Raymond! The refund has been honored and provided back to the complainant. BBB Business Profiles are subject to change at any time. Thank you for the review and saying such nice things about Corrine and Amanda! The complainant has received the return label and understands that the refund will be honored once the merchandise is returned. I highly recommend Cremation Society of America and will use them again in the future. Cremation Society of America made this process very easy. We have an agreement in regards to the resolution and the resolution is in progress. During a difficult time Amanda and Corrine guided us step by step in making final arrangements when my brother-in-law passed away unexpectedly. I have called and left 4 messages with no response. I decided not to go with them since I obviously was just a number. Our content is intended to be used for general information purposes only. Arrange a Cremation Online In just a few easy steps, plan and pay for your cremation arrangements. Call 844-682-6800 24 hours a day, 7 days a week to speak to one of our . The few negative reviews I read were obvious outliers - people who had other issues completely outside the scope of cremation services. To be able to help you speak to American Cremation Society or if you need the address for the purpose of American Cremation . This includes professional services, transportation, refrigeration and a container. It was apparently only the submission of a complaint to the BBB that finally got this done.

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