Our pricing beats the national average 86% of the time with shoppers receiving average savings of $1,824 off MSRP across vehicles. Last month it just lost power while I was driving and after that engine light up. Here are the top three complaints. The last time was two weeks ago and they said they were going to just order a new radio. Riding backseat is the new riding shotgun thanks to available rear-seat entertainment with available Amazon Fire TV8. All engine power and speed control was lost at highway speeds and was barely able to get out of the way of traffic. The car is currently at the dealership awaiting repair.. The failure recurred, and the vehicle was taken to an independent mechanic, who recommended the contact stop driving the vehicle as it was unsafe on the roadway. "Replaced by dealer due to excessive noise and reduced air flow." Robert E., AZ (2019 Chrysler Pacifica Touring-L Plus 3.6-L V6) Heater system. The vehicle lost power while driving on the highway. Forums I read have said this is a common, documented problem. 3 deg. 2019 Chrysler Pacifica Minivan Problems, Issues, Complaints, Recalls, and Which Year to Avoid . Making me lose my route. statistics and reliability analysis of Chrysler Pacifica based on all problems reported for the Pacifica. The dealer has already looked at the vehicle prior and claimed they found the issue and resolved it. Or, instead you can send a secure message to our legal team. 5 mph or less), while my foot was still gently depressing the brake pedal, the van began to accelerate on its own. Not acceptable on many levels and I would have assumed the recall would fix the actual functional disturbance and not just create a warning screen. . The local dealer was contacted. . I needed a mini van to hold all of the kids in the carpool I am in for my youngest son. I had to parked to emergency parking on highway immediate. Copyright 2023 Endgame360 Inc. All Rights Reserved. Called the dealer on monday and they sent out someone to jumpstart it and it wouldn't start. The service manager, bob lee, says it's Chrysler's fault. The shaft may spin and block oil flow, which can produce the ticking noise. We purchased our Chrysler Pacifica Hybrid February 20 th, 2018 from Huntington Beach Chrysler. Vehicle History: No accident or damage reported to . Dashboard displayed default message service hybrid electric vehicle system. The contact received notification of nhtsa campaign number: 23v010000 (electrical system, hybrid propulsion system) however, the part to do the recall repair was not yet available. They said I have to wait for an update, this is not something I should have to live with. Do you think you have a lemon? Coming in as the third most common issue with the Chrysler Pacifica was that static discharge or loose wire connections could cause problems. Dealer is denied to make any changes or repair to the vehicle. The onset of seat problems usually happens at around 106,000 miles. However, its average annual repair cost is on the pricey side. They could not reproduce the issue. We took it to the dealer to get it fixed, they kept it for a month and did a software update. the contact owns a 2022 chrysler pacifica hybrid. The dash gave me a warning that the vehicle was off. I was driving on a 40 mph road when the minivan flashed a message on the dashboard that the engine was off and I needed to put the car in park to restart it- essentially the car stalled while I was driving 40 mph. After this happened several times in the course of a few blocks, I called for roadside assistance to tow the car back to the dealership. This is a plug in hybrid vehicle (rental from avis). Just white noise out of the speakers on any input. The years affected were 2004-2008, and the ticking occurred as early as 15,000 miles, with the average being 104,500 miles. Theyve also shared that its jerking may become so forceful that it may feel as if the vehicle was rear-ended. I believe that this issue will not be fixed by a recall where the solution is advanced warning of an engine shutdown. This is not good as anything in the vehicle is open to theft with me having no control of it. We pulled over, got the van back on, and pulled back onto highway. This is not legal advice. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" I brought the car to the dealership and they confirm the issue, they did update the software(recalls) but did work. Infotainment screen freezes and/or jumps around and will not let the user change temperature controls, adjust radio functions, allow hands-free calls, or accept any inputs at all. I wanted a rear view camera and a Bluetooth radio. I brought the car to the dealership and was told that there is a 03a recall that will fix the problem. I purchased this van brand new. There was no cross traffic and a car parked along the curb on passenger side was not encroaching on driveway. Then I had to push start button several times to unlock the shifter to go to drive again. I am writing to say that the proposed fix for nhtsa 23v-010 and fca 03a is insufficient. Please, help us. The failure mileage was unknown. The contact stated that while her client was driving 62 mph, the engine seized, and the vehicle lost motive power. Uber tlle me safety recalls self-certification . After numerous times finally got it started but it wouldn't lock so I and drove it to dealer. I noticed a strange odor when I drove the car from the lot. But every car seems to have issues at least at some point, including the Chrysler Pacifica. I need help on finding out why this is happening. The manufacturer was contacted, but no follow up has been made. They hooked it up and could not find anything on the monitor. If a cell phone provider has to overnight a phone due to liability in an emergency, shouldn't a vehicle manufacturer do something?. Check engine light has come on after about the tenth time seeing the red turtle appear then go away. The parking lot event occurred 5 days later on october 24 and the highway shutdown on october 26. Some owners have shared that this problem may be accompanied by backfiring and hard starting. Affecting the Chrysler Pacificas 3.5-liter and 4.0-liter V6 engines from 2004-2008 was carbon buildup in valves. I've researched these issues and found that this complaint is common among numerous Chrysler Pacifica owners. are trademarks of Autobeef LLC, All rights reserved. Once vehicle was stopped had to change from run mode to off mode and then was able to restart and proceed. For more information on how we collect and use this information, please review our Privacy Policy. We are currently working with the dealer with hopes of a solution but this is a serious issue. Traveling down a country road on a clear afternoon, the vehicle traveled approximately 35 mph while cresting a small hill. Does this ring a bell? - on april 20th, I brought the car to dealership for the recall fix. The bulletin applies to the vehicles listed below. Upon return to vehicle before unlocking we notice vehicle rear tailgate is wide open. Googled it and there were news articles about the issue. A little extrabut thats the #MondayMotivation we need. It is a family van, so my whole family always ride in the van with me. Call our Helpline today! Happened on the road traveling to fl from il leaving all of our belongings visible and available to take. A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off. I was driving our chrysler pacifica (under 35 mph, thankfully not on highway) when it shut off and restarted very quickly. The Chrysler Pacifica was already quite an appealing vehicle right from the start owing to its spacious cabin and plenty of features. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Later that evening the vehicle again "died" and was unresponsive. This is a supremely dangerous event depending on where one happens to be driving at the random moment that the malfunction takes place. Rearview Image Can Remain on Display/FMVSS 111, 12V Connector Post May Overheat Causing Fire. This happened on saturday march 11, the previous night the vehicle had been charged overnight. The static discharge coming from its damaged wires may affect the seat heaters, front power seat memory, and adjustable pedals. I ran into a very dangerous situation last monday. I have no use of safety features or cameras. I have been in to Chrysler service in fort collins five times to have it fixed. This is serious life threatening especially with family. The customer service rep said there was no log/warning or notification related to this issue. After coasting over to the side of the road I was able to put it in park, but pressing the power button did not turn it off. Please also check out the statistics and reliability analysis of the 2019 Chrysler Pacifica based on all problems reported for the 2019 Pacifica. The engine light came on. If I had not been driving at 0500 with minimal traffic the outcome could have been worse. A software update releases in late sept 2017 failed to correct the issue. Since its launch, it recorded the highest number of complaints against its launch model while the numbers saw a considerable improvement over the short period. It started with this whine for 10 miles prior to the stall, similar to the fake whine ev cars make to warn pedestrians. What's worst is that the issue was caused by using the uconnect assist feature. Radio gone out in a 04 Chrysler Pacifica. Tl* the contact owns a 2019 chrysler pacifica. all problems of the 2017 Chrysler Pacifica I have contacted the corporate webpage and was directed back to my case manager. I'm very familiar will pulling the fuse to reset the radio (as noted in other service visits), but even that didn't fix it this time. This should be totally unacceptable. It was so sudden we had to swerve into the side of shoulder. I had to coast until I could safely pull over. The dealer nor the manufacturer had yet to be notified of the failure. Uconnect system not working correctly. Brought car to the dealership again, they asked for me to drop it off on monday. Fortunately, we were able to pull over safely, but had we been on the road during a busier time, we would have been in serious danger! The second incident happened a week later. This usually happens at around 34,000 miles. After 3 4 minutes I was able to get my car turn off and on and then it drove normal. See The roadside assistance couldn't be provided until a few days later because the incident occurred at the beginning of the weekend. Vin tool confirms parts not available. Van quit running during rush hour. I contacted my local dealership who told me my VIN number reflects no recalls. I immediately called the dealership and left a voicemail. Red turtle icon appears on dash with message vehicle speed may be reduced repeatedly. Took the nearest dealership who advised the check engine light was off and there was nothing they could do to repair it - told us it was safe to drive. I was driving on a freeway and car brokedown on freeway, accelarator unresponsive , hmi said shift p to start , gear change didn't do anything and blinking, check engine light came up. This caused significant difficulty to drive. Sxm radio alerts favorites are on air. It was not a large leak but it was enough to soak the felt lining underneath the gas tank. The dealer nor the manufacturer was not notified of the failure. The manufacturer was made aware of the failure. Once we stopped, we all noticed the smell of something like burnt electronics. One of the most notable 2017-2018 Chrysler Pacifica problems is its defective cruise control feature, which may malfunction due to faulty wiring.A short circuit may prevent the cruise control from disengaging, which can mess up your Pacifica's speed and acceleration control, increasing the risk of collisions. Car suddenly loses all forward motive power with engine light and battery light flashing on dashboard. The law makes Chrysler pay legal fees. After incident, the check engine light came on. Chrysler might be the inventor of the minivans, but they are almost unable to match the quality standards when it comes to making the Pacifica reliable. Additionally, many of the complainants find that whatever they have experienced is a safety or even serious life-threatening issue. Even when I hit the accelerator, it wouldn't go pass 40mph. The contact stated that while driving at 80 mph with the cruise control activated, the vehicle experienced phantom braking. Have an appointment to take on for service on 4/27/22 at len stoler chrysler in westminster md. Would not restart for 5 minutes. A total of 35 of them were lodged with the NHTSA between February 5, 2022, and January 24, 2023. March 3rd- car shut off on the freeway again. After restart engine stalling continued randomly without warning during our trip. Others on facebook have said this has also this happened to them and Chrysler knows about it, but can't do anything about it because they don't have a fix for it. Less then 7 months old. The contact stated that while making a left turn, the accelerator pedal was depressed however, the engine failed to increase in speed. Happened 3 times in span of 3 days. Took it to chrysler dealership. We kinda had to get our attorney involved for them to do the right thing and cancel our current contract and give us a different new Pacifica that was same color just not s-package and went from . This is still a hazard at highway speeds and busy in town traffic driving because you are required to shut down your vehicle. April 8, 2020 A Chrysler rearview camera image recall has been issued for more than 365,000 of the following vehicles equipped with 8.4" or 12" radio displays. The contact owns a 2022 chrysler pacifica hybrid. While traveling at full highway speed, the pacifica turned off entirely without warning. I was driving around 15 mph and the van suddenly lost all electrical and engine power. It's very dangerous and we can't even use it on the highway. Chrysler corp customer care representative advised me to file a complaint with NHTSA and to ensure dealership files a star case. This is the second time this has happened in this vehicle. Was driving home and accelerating when there was a mechanical "thump" noise and the vehicle mil indicator came on with a "red turtle" indicator on. I was on a hill and I had to keep my foot on the brake otherwise the van would start rolling backwards. Had we not been able to pull off the highway in time, we could have been hit full speed while our van was completely shut off in the middle of the highway. The air bags deployed. I have been calling almost daily and all I am told is that there is no repair available for the recall out on my vehicle and they cannot provide me with a rental. Pulling over across traffic once the car had stalled was also dangerous because I could not propel the car forward. He states that it instructed to hold the brake and press the start button to turn it on. The earliest diagnostic opportunity the owner could get was seven weeks later. So many times, we inadvertently and unknowingly drive off with sliders open and/or tail gate open. Eventually I got the car to successfully turn off, turn on, and engage in drive mode, and I was able to drive the rest of the way home, however the engine light remained illuminated the entire drive (the car's app calls this the "malfunction indicator light"), and I was very nervous about the situation repeating and not being in a position where I could easily pull over, so I took the smallest side streets I could to wind my way home in case I had to pull over again with a moment's notice.

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