If that's your situation, then the deposit is confusing. Then it will get "tired", and you'll get another menu. Check your spam folder for emails. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund.This option also has an additional charge from the bank that processes the transaction. Ion even know what pe3 stands for, just hoping that's not my tax return. Then he can check with the IRS to see if they can explain the $507 payment and if his Federal refund has actually even been sent. Tax products pe2 sbtpg llc orig first calif. Tax products pe1 sbtpg llc orig university b showed a deposit into my bank account for 1288 my returns should have been about 500 more. I'll assume that since you are posting in this thread, that you chose to pay your product fees out of your Federal refund and that you have received a deposit from Tax Products PE4 SBTPG (or a variant of that). The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected. I figured it out from the deposit into my account and several other sources. I was suppose to be refunded $936. To the leadership of turbo tax, you can blame it on your second party vender. where is the r; I got refund from ach credit tax products pr sbtpg llc today. SBTPG then direct deposits the remainder of the federal tax refund into the account you requested on the federal tax return. If so, was this deposit you received the Federal refund or the state refund? To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. They obviously have my routing number for my bank account and have already deposited some. In addition to the product fees and possible sales tax, there is a $40 service fee for that payment option ($45 for California filers). https://ttlc.intuit.com/community/taxes/discussion/re-this-is-the-descriptor-for-the-intermediary-co After some thorough digging I have discovered that my return and deposit were off ($977.00) is because of the unemployment benefit my wife recieved (one week and some change) during the 2020 year as part of the original Stimulus package. what is this. https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions, https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved. This is a call center so be prepared to listen to the eternal hold music for a while. There may have also been sales taxes, if applicable. That payment method also has an additional $40 service fee ($45 for California filers) and possible sales tax. Not a big deal or amount, but it's the principle here. That's handled by an intermediary company called SBTPG (aka Tax Products Group.) If it's a state refund, it shouldn't say it's from "Tax Products PE3 SBTPG" which is this thread's title. Ironically, a stimulus payment could equal a round figure of $3,900 if there are 2 spouses and 3 dependents. Taxpayers are encouraged to continue to checkWheres My Refund? Please dont file a second tax return or contact the IRS about the status of your return. Was it a stimulus payment; i.e., did a stimulus payment go to Tax Products Group by mistake, and then they sent it to your account? Calling the IRS at 1-800-829-1040 (Wait times to speak to a representative may be long.). Hand off your taxes, get expert help, or do it yourself. is it from irs or from the tax consultants with which i filed? Did you choose to pay your TurboTax fees out of your Federal refund, or did you pay upfront with credit/debit card? Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. That description you posted looks like a deposit from the intermediary company (SBTPG) that first receives your funds from the IRS, then subtracts the TurboTax fees, then sends the rest to your bank account (or card.) My refund from federal was due to come today and 1000's short of what federal refund site says it is. Turbo Tax guarantee promises were keptby Turbo Tax. Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. What information is incorrect? My refund is hundreds (maybe thousands depending if state return was included in refund). If I receive a deposit from TPG Products Sbtpg LLC but it isnt no where near my whole refund, am I getting that back? Don't go by the total of your Federal and state refunds, if applicable. See the tips below. This is unacceptable & inaccurate. Hand off your taxes, get expert help, or do it yourself. Irs refund site stated my refund deposited 3/14. If Turbo tax used this 3rd party and they subtracted the fees from that refund, then why was my checking account charged and withdrawn the amount of the fees from turbo tax? I still have not received my federal refund. Then click onPrint, save or preview this year's return. Contact the bank to find out what that deposit was for. I only received 4k back from 10k. Yup, I was bamboozled like the rest of yall. The truth is that it was a failure of leadership to choose such a poorlyvettedparty to do business with. The ACH I received was almost $200 less than the refund Turbotax described. Edit: Apparently you can get more information on where your missing money is from the TPG website here: https://www.sbtpg.com, TurboTax sending refund from a "TPG Products", and refund is less than it should be for many, https://ttlc.intuit.com/community/after-you-file/discussion/my-refund-is-less-and-comes-from-tpg-products-sbtpg-llc/00/2487834. But in some circumstances it's possible that SBTPG receives an economic stimulus payment. If so, it comes separately in another deposit straight from the state tax agency. Menu. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. So the next time you see tax products pe1 in your report, you most likely had your tax return filed by an outside firm like Jackson Hewitt or thru software like Turbo Tax/TaxAct. So Im literally missing thousands! At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate. You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com. It also shows their business hours. Is your refund taking an unusually long time to arrive? Please click here to learn more about the Offset Program. "PE2" and nothing more? Shouldn't it be $237.02? Did you choose to pay any TurboTax product fees out of your Federal refund? $1600 to SBTPG? And when you use the taxpayer tool at the SBTPG website to look up your refund, when you enter your info, does it say how much they received from the IRS? what was this deposit for? You can find your status within the TurboTax product. They are one who handles your refund if you elect to pay your fees with your refund. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return. We'll help you get started or pick up where you left off. Im not understanding why on my turbo tax app it doesnt say or show that my refund was sent but I got money on my card I gave turbo tax. You can also check out this TPG Refund Tracker to check on your refund. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If the IRS is taking too long to send your refund or reduces it see..https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-tThen when the IRS does send your refund they won't take the fees out again.And, Why you got charged,https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turYou should have received about 4 emails asking for the fees. The IRS started sending the third Economic Impact Payments to eligible individuals on March 12, 2021. It said $230 to file. By clicking "Continue", you will leave the Community and be taken to that site instead. Did the information on this page answer your question? Although I have mentioned it twice, he has not specifically said what the deposit descriptor is on his direct deposit, so I've been assuming it's the same as the thread topic, but it may not be. How do I get ahold with TurboTax about these fees? TurboTax has partnered with SBTPG, commonly known as TPG for collecting tax refunds early. You can also check out this. If you chose to pay your TurboTax product fees out of your Federal refund, that is handled by a third-party company SBTPG. 800-829-1954. You can log into the SBTPG refund lookup tool at their website, to see if you can learn anything about your Federal refund amount. You requested to have the TurboTax account fees paid from the federal tax refund. They took out $109.00 from my account, and no refund yet?? Did you have 600 on 1040 line 30? What message are you seeing? If you have a fee issue, here's how to reach TurboTax Customer Support by phone. Did the information on this page answer your question? Waiting is frustratingrefunds are taking longer in many cases. News; Upgrade to TPG; Products. The extra fee is for that optional "pay out of refund" option. Ichecked with theIRS and it matches turbo tax refund info. If you chose to have your TurboTax fees deducted from your federal refund, that is handled by the third party bank. Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait. Or was your refund seized to pay a debt you owed? SBTPG does not receive state refunds, only Federal. SBTPG already deposited some of the money, so why are they holding the remainder up now? Who do I contact regarding the Remainder of My Refund? . to receive guidance from our tax experts and community. Where did you see that? If you have a prepaid card or a bank that releases your deposit early, you will see your money in your account in the afternoon around 3 or 4pm. If you filed on paper, check Wheres my refund? Just federal and state plus sales tax? We continue to send Economic Impact Payments weekly in 2021 as 2020 tax returns are processed. The refund is from Santa Barbara Tax Products Group. Comparing Open vs. That is the descriptor for the intermediary bank that handles that process. https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue, Tax Season Refund Frequently Asked Questions. Scroll down and click onAdd a State. why is my refund 125.00 short from the 1973.00 I was to get? Those are all good things to check. If the IRS reduced your refund, the IRS should send you a letter in about 3 weeks or so explaining why and outlining your options if you disagree. It might provide some information that will help sort out what the $3900 is. Check this IRS "Where's My Refund" tool to see if your Federal refund has been released and sent. I just don`t understand !! I have a similar issue. Premier investment & rental property taxes. Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri, FAQ: What is the TurboTax phone number?https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632, Or use this contact form:https://support.turbotax.intuit.com/contact. There are only 2 places that can touch your Federal refund before it ends up in your bank account (or card)--the IRS and if you chose the option to pay TurboTax fees out of the refund, a third-party company SBTPG's bank. I spoke with someone and they walked me through the fees - looks like they added on something I didn't ask for, which wasn't a big deal - but even after that I was short $50 less than I should be. Then SBTPG's bank sends the rest of the Federal refund to your bank account. I am dealing with the same thing I just got my state refund but I havent gotten my federal refund yet but I did get a tax products PE1 sent to my account and I do remember paying 40dollars fee but I havent gotten my federal refund yet. In my previous answer to you I told you how if you paid fees that way, you can look up your info at the SBTPG refund lookup tool to confirm what they received from the IRS. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return. Is your account a bank account or a prepaid debit card account? Was this a cash advance that I received and if so when will I receive the remaining balance of my federal refund because I'm sure taxes and fees did not add up to over $1200 dollars for which my federal refund was short. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. Who do I contact regarding the Remainder of My Refund? OUTRAGEOUS. If you want to check with the third-party company to see what they received from the IRS, you can use the SBTPG refund lookup tool at their website. You can also try phoning the IRS refund hotline. What did you mean by the term "total refund" above? Is that all it said for a description? what was this deposit for? We'll help you get started or pick up where you left off. Ok. What was $507? Once your federal return has been accepted by the IRS, only the IRS has any control. Have you checked the IRS "Where's My Refund" tool recently to see if there is any new message there? Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. They are the 3rd party bank your refund has to go thoughso they can take the fees of of your refund. THIS IS LEGAL ROBBERY. The third-party company in the description suggests that is a Federal refund if you indeed chose to pay product fees out of your Federal refund. one eight hundred three zero four thirty one oh seven. Use the Taxpayer portal at: Actually, on second thought, that might still not resolve the question, since if SBTPG receives a payment from the IRS that they can't identify as a refund or a stimulus payment, their website says they will process it as a refund and subtract the fees, and send it on to your bank. for information regarding your refund. https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. So I'll give you some general info, and how you can check on how your refund is being handled. what will be the projected time for the return to be di Will I still get my federal tax refund even though I got that back in my account? I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. Did the IRS WMR tool give you an expected deposit date, even if the bars at the top didn't yet say "sent?" **, TAX PRODUCTS PE1 TYPE: SBTPG LLC DATA: BTSN CO: TAX PRODUCTS PE1. It may show there what they received from the IRS and how much in fees they took out. Glad to see Turbo Tax website finally posted a link to SBTPG for us to continue our scavenger hunt. If you had no fees there would be no reason to involve the 3rd party bank. They are shady shady. If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. This is a user community forum, not a direct route to TurboTax Support. Then SBTPGs bank sends the rest of the Federal refund to your bank account. A lot of people are reporting they are having trouble getting answers or being able to reach TurboTax at all. https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410. TurboTax never gets information from the IRS or state when they reduce your refund. User @Kberes93has been calling it his Federal refund, but perhaps it is a stimulus payment. BETWEEN TURBOTAX AND THEIR THIRD PARTY SANTA BARBARA BANK THEY TOOK THE LITTLE BIT OF MY MONEY. You will need to contactTPG for information regarding your refund. Once your federal return has been accepted by the IRS, You need your filing status, your Social Security number and the exact amount. They can receive a refund through a check, direct deposit, or ACH transfer. That is your federal refund minus the fees. So if you have the tax products pe1 reflecting on your bank account, you can get in here to find out what it means. If you are also due a state refund, it comes separately. When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line. And if you save a PDF of the return with all the worksheets you will see this in the Bank Processing information. Using this payment method requires you to directly instruct your financial institution to transfer funds from your bank account to the Departments bank account. Some Americans have been surprised by a deposit from the Internal Revenue Service in their bank accounts. That has happened to some people. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. Ask questions and learn more about your taxes and finances. That's handled by an intermediary company called SBTPG (aka Tax Products Group.) Were working hard to get through the backlog. But I know I did not read anywhere on Turbo Tax that they can take 60% of my tax return. Ironically, that would also equal a round number of $3900. Hand off your taxes, get expert help, or do it yourself. what was this deposit for? When you file your return and pay for TurboTax from your refund, then the refund money is sent to the the SBTPG. https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef https://ttlc.intuit.com/questions/1900596-what-is-the-refund-processing-service">https://ttlc.intuit What is Form 1065, U.S. Return of Partnership How do I claim the Qualified Business Income D How do I enter a 1099-K in TurboTax Online? Optional: Pay fees out of Federal refund: Additional service fee of $40 or $45, depending on whether it's California or not. I will be contacting the MA Attorney General. Real experts - to help or even do your taxes for you. As of August 20, 2021, we had 10.1 million unprocessed individual returns. Turbo Tax really is an excellent product and I am really surprised. Thank you. I have life lock and I have a clean SSI according to them. This is mainly a user community forum, so no one here will know exactly what you received or didn't receive and why. Or are you saying that the WMR tool shows no evidence at all of an expected deposit? It also shows their business hours. However, you only mentioned that you were waiting on your state refund. Were working hard to get through the backlog. The state worked fine but this amount did not. IRS and it matches turbo tax refund info. You have clicked a link to a site outside of the TurboTax Community. I am also missing a few thousand I only got $79 i think this is a joke right? I checked my federal return status. Turbo tax has been a great product that I have used for over 20 years without any reservation for my personal and businesstaxes. Here's one, Hey did they ever deposit the rest of your money? I filed my refund in April with TurboTax and still haven't recieved it. Apparently you requested to have the TurboTax account fees deducted from the federal tax refund. TurboTax is committed to protecting your personal information. https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees. Please return to the forum to see the full comment. When you scroll down and hit order details for the tax year, it then says total fees (taxes included) and lists an amount. When I filed my taxes I put that I didnt receive my stimulus but then the very next day it was deposited in my account so the IRS adjusted my refund to 8950, they even sent me a letter letting me know the adjusted amount. That could be for the second Stimulus payment. why dont u reply to my message? I got NOTHING back that I actually really needed to use. For your privacy and security, please do not post personal info in this public forum. Iwont use them again!!! I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. I've already made my complaint against Santa Barbara Tax Products Group. Ask questions and learn more about your taxes and finances. I know for a fact I owe no debt to anyone and my refund was 507?? I'm not sure what you are referring to by "system said due to COVID-19, your fees are waived and will not charge any." Near the end, regarding refund methods and payments, you should see the agreement that they will take their fee out of your refund directly. If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. After the tax return has beenAcceptedby the IRS (meaning only that they received the return) it will be in theProcessingmode until the tax refund has beenApprovedand then anIssue Datewill be available on the IRS website. But people who did not receive the maximum amount of the Economic Stimulus Payment, and whose circumstances have changed, may be eligible now. motorcraft oil filter cross reference chart pdf, best text color for brown background,

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