We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Being able to enjoy the adult only pool was worth it in itself ! It was hard to reach the food and drink minimum with my kids and mom (who doesnt drink). I am a person who usually only gives good ratings and leaves the negative only when I feel like it is really warranted and want to give others a genuine review. Check prices, photos and reviews. However if you are looking for a pool / beach with a loud party scene and basic room accommodations then it's fine. There are some fun shops in the lobby; the on-site restaurant Cana is absolutely incredible and has one of the best menu offerings around. They had the audacity to charge me for 3 bottle of water $60. By Annie Archer Published on July 16, 2022 - Great cheap food and drink options on the beach. It was running all the time and didn't flush. Poised on a two-mile expanse of beach voted USA Todays Best Urban Beach in the United States, Fairmont El San Juan Hotel invites guests to dip their toes in the glistening turquoise waters of the Atlantic Ocean. 0000072733 00000 n There are four pools and the nightclub organizer uses a large section of the pool area and many cabanas and lounge chairs to throw a loud party for the locals. We could walk right on the beach (my kids were having too much fun in the pool so didnt get a chance to go) and also had a great view of one of the pools so I could still watch my kids if I wanted to take a quick break. 0000122066 00000 n more, You seem to have JavaScript disabled. But the biggest problem I had with them besides the fact that staff Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. Large loungers. updates, please visit Discover Puerto Rico. . Ask D9063GIkim about Fairmont El San Juan Hotel, Ask Reed419 about Fairmont El San Juan Hotel, Ask sullivanj01 about Fairmont El San Juan Hotel, Ask RLF724 about Fairmont El San Juan Hotel, Modern Property Reminiscent of Classic Puerto Rico, Ask russbeafan about Fairmont El San Juan Hotel, Ask ProfessorRW about Fairmont El San Juan Hotel, Experience Fairmont Moments - Save up to 20%, We compared the lowest prices from 9 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 8 websites, Courtyard by Marriott Isla Verde Beach Resort, Residence Inn by Marriott San Juan Isla Verde, We compared the lowest prices from 7 websites. Review tags are currently only available for English language reviews. Good. It was running all the time and didn't flush. For your delight, we encourage daybed and cabanareservations prior to arrival on Open Table. 0000142564 00000 n %PDF-1.4 % Bring valid photo ID and check-in at the security gate next to Brava. We had a delicious mezcal espresso martini. Youll always go home enlightened, empowered and ready to live your life more playfully and healthfully. The service was great and definitely made the day even better. Well located, good service - but too busy, Anonymous Families - 4/21/2023 Confirmed reviews ALL. 1. If possible to modify your reservation on open table the experience would be a lot better and easier. This was a pricy hotel that boasted AAA Four Diamond Service. We did the $450 cabana for 4 people. Even tried being sent to the managers number and they did not answer nor call us back. The hotel has filtered water available for free as well - Accessing a chair by the pools wasn't particularly difficult if you secured your seats early in the morning. - We stayed in a Banyan villa room and loved it. Another pool attendant said we should go to the bar and order food because if the server did show up it would be a long wait. Located about 20 miles east of San Juan amidst the AAA Four Diamond resort's 500 acres, the Wyndham Rio Mar's Mandara Spa is ready to pamper you with whatever services you can imagine from a manicure to a body wrap to a couple's massage. The resort features Please select a tour departure date and time in order to add this product to your cart. Definitely try the hummus and pinchos on the menu DELICIOUS!! Ample beach chairs, and great service(drinks, food, etc). There are more places to choose from in the, el san juan hotel isla verde, el san juan resort and casino, el san juan hotel casino, the waldorf astoria collection carolina, el san juan hotel puerto rico, 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706 Puerto Rico, Lock in the lowest price from these sites, Experience Fairmont Moments - Save up to 20%. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We very much appreciate your comments regarding your stay at the Fairmont El San Juan Hotel. including testing centers in the Luis Muoz Marin International Airport and 0000150922 00000 n 0000010777 00000 n El San Juan is a beautiful property with wonderful accommodations, staff and services. Embrace the hotels lush pool area by reserving a daybed or luxury cabana, featuring butler service, a mini refrigerator, digital safe, HDTV, wi-fi and more. + The manager told me he would switch us to a double queen when one became available. I even tried to go to the tiki bar myself and the guy was short with me saying whats your room number ? Overall, we were very satisfied with our stay.Pros: -Hotel was just renovated and is extremely clean.- Rooms are beautiful. 0000016403 00000 n Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. Drinks run about $18 each not including tip. Executive Lounge & VIP Floor Supervisor - Gold. A short taxi ride from the cruise ship pier, not included in the price of the tour. would recommend and am happy to know this is exists for future visits. : - , : 15 8, 5 4 - 1,504 , 1,404 . Day Passes can be cancelled by 10:00am AST the day before your reservation date. Maximum 2 rooms at the Members Rate can be booked per member, per staying date. 6063 Isla Verde Avenue, Isla Verde, PR 00979-5706. I would definitely do it again knowing what I know now and prepare accordingly. I thought the $250 included service, food, drinks. This may not be a con for everyone. Here, you will experience unparalleled service, unrivaled presence and attention to detail. Swim up to the tiki hut in the middle of the pool for your favorite cocktails and beverages. At the time of payment, your bank may charge you bank fees and/or exchange fees. We are searching for available rooms. It is always a pleasure to receive feedback. 2023. The beach. Techno like music playing with bachelorette parties ruined the atmosphere. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. Food was very good and the service was excellent from the guys helping with our beach chairs to the waitress and bartender. Sal R. Families - 4/21/2023 Confirmed reviews ALL. Beach area was very nice, really enjoyed. The food at their Pizza/Italian Rest is very good as was dinner at the "Meat Restaraunt". We had to take the elevator down 4 floors to the lobby bathroom to relieve ourselves. Book your private event, or large party with us at El San Juan Beach Club. Resort fee $60/day. Yosue is glad that you enjoyed your stay and hopes to see you again soon. Live Entertainment! Do the hotels in the area allow a day pass to tour the aite and use the beaches? Enjoy up to 20% off your stay when you book before September 5, 2023 for stays through December 30, 2023.. Parking was $27/day. You can sip a cocktail in the stylish Q-Bar and savor flawless service and exquisite cuisine from Italian to Asian fusion influences. 5-star luxury resort near Port of San Juan. Had to go to the pool to fill my own water bottle. Complete with a helicopter ride to and from a beautiful hacienda, coffee tour experience and picnic, Well & Being Massage, incredible dinner prepared by Fairmont El San Juan Hotels executive chef, Ricardo Cera, and much more. OT. The room is AWSOME,the woodworking down stairs is gorgeous. We split our time between the pool and the beach. To the left and right of the hotel are food stands that sell empanadas(chicken or beef), chicken kebobs, tacos, pizza, bottles of water, and pina coladas.- Great location to shops and restaurants. Food was good, got there for 10 when reservations start, service started around 12 not 11 as stated and it is definitely not an adults only pool several families with babies and children were in and out of the pool with blow up floats and on the blue free day beds. We enjoyed the hotel facilities but felt our room was not in the best condition in terms of finishes. Location. The main manager Jhonatan reviera was disrespectful and act like he mange a gang of the cartel. Another minor irritation was drinks priced differently at different bars. 2:000svsX0`Hb`$v) I>1dGr2prpQ>#@ ,L endstream endobj 314 0 obj <>/Filter/FlateDecode/Index[15 238]/Length 31/Size 253/Type/XRef/W[1 1 1]>>stream in room. Originally opened in 1919, the Vanderbilt was Puerto Rico's first luxury hotel; in 1940, it also became the first on the island to have a casino (no longer). Appetizers were not great. Experience our sky lab and take your fitness routine to new heights in a unique outdoor rooftop facility. So none of us would ever ever recommend this hotel for any one looking to have a pleasant, relaxing vacation specially if you have a family member with special needs.. For reference the pool near us was 3 1/2 feet deep so my children could easily touch the bottom of the pool. 6063 Ave Isla Verde, Carolina, PR 00979. He recognizes what true hospitality is. Our events team will handle directly any of your catering needs. Much cheaper than the local taxi companies. 0000004999 00000 n Reservations must be made via participating Accor websites. Well & Being offers a palette of uniquely rewarding and deeply personalized experiences in an amazing spa and wellness setting, which infuse life with a greater sense of vitality. The Fairmont was a good choice for what we wanted: convenient, relaxing beach/pool vacation. TROVA Coastal Kitchen - Wyndham Palmas Palmas Del Mar. We had food left over which we took to our daybed. Discover the rich culture of Puerto Rico. four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Yosue, the Mixologist took care of us. 45 minute layover in San Juan Apr 23, 2023. where to kayak when staying in old san juan Apr 22, 2023. Travel. We had to wait more than 30 minutes to get our bed set. 0000134206 00000 n . The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Please email: Tara.Dickie@Fairmont.com. Fairmont is part of Accor Copyright Everything you need is right there. It does NOT qualify as a 4 star property in its current condition or level of service. Ate lunch at the restaurant. .. and we will be awaiting your return. At every turn, Fairmont El San Juan will captivate guests with its island hospitality, storied decor, innovative cuisine, proximity to the best things to do in San Juan, and an exciting nightlife inspired by life's greatest moments. Guests must be able to get in and out of transportation. Hotel is great for couples that like to party and for groups of single men/women.I can't really fault the hotel for catering to the party crowd and trying to be an upscale hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We are located right on the water, and perfect to celebrate Birthdays, Anniversaries, or just a reason to celebrate!

Please email: Tara.Dickie@Fairmont.com

, Join us for private events at our Beach Club! Self-parking 1 hr free and Valet available at $15 per vehicle with restaurant validation. Taxes and fees that are shown are estimates only. You may need to negotiate a few steps. 1,506 reviews. Fast forward to 1P and never saw a server. Our server was amazing though and i wish we got his name. The only hotel that (used to) offer day passes is Marriott Stellaris. As we left, we noticed 3 men scoping the area and acting suspiciously. Just charge it in the initial room rate instead of "sneaking" the charges on you after the fact.- Food and drinks are very expensive. Dorado Beach, a Ritz-Carlton Reserve, Dorado. I believe this not a way a luxury hotel should run .Otherwise and overall my Experience was just above and beyond. nearby areas, or we can arrange for an in-house doctor to complete your test at You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. NINETY DAY PASS - $2,250 Additional $100 (Couple) per month Review collected in partnership with Curio A Collection by Hilton. At best this is a 3-Star Hotel. I will start by stating that I have been in the event/hospitality/meetings industry for 25 years and have stayed at a lot of hotels in that time. including 2 other families. And the shower was fantastic! 0000104722 00000 n We had dinner in the Italian restaurant it was great. Bartenders were quick and made strong drinks. The location was close to the airport, close to old San Juan and on a nice stretch of beach. Had a great time celebrating a birthday. We will be back very very soon definitely enjoyed our time. The cats are a little much all visas are not required upon entry. Also the $100 food/drink minimum was supposed to be good until 6 p.m. but the kitchen closed early for a private event. 0000150883 00000 n The bar was naturally super busy but was fine. Great drinks and experience. Alternatively, you may use, San Juan Marriott Resort & Stellaris Casino. You will see Pueblo supermarket at your left. Rates from $215. Claim your listing for free to respond to reviews, update your profile and much more. Poised perfectly within close proximity to the airport, as well as the iconic city and shore San Juan is known for, Fairmont El San Juan Hotel has become a favorite hub for special events. Was there from 11:30-4:30. Cabana. San Juan Hotels and Places to Stay. 0000009410 00000 n 0000002788 00000 n Servicio fue excelente, el ambiente con los nios tambin. Beach wasnt overcrowded. Got a good deal through tripadvisor plus. For further information, please contact We also suggest bringing sunscreen, hat and beach towel from your ship. POOL CABANAS + DAYBEDS Fairmont El San Juan Hotel is rated 4.3 stars by 134 OpenTable diners. Book Fairmont El San Juan Hotel, Isla Verde on Tripadvisor: See 1,507 traveller reviews, 1,407 candid photos, and great deals for Fairmont El San Juan Hotel, ranked #8 of 15 hotels in Isla Verde and rated 4 of 5 at Tripadvisor. Servers deliver drinks directly to the cabanas, or guests can indulge in a cocktail from the spirited swim-up bar. Address. 1-night prepaid, non-refundable, non-transferable deposit is required at time of reservation for hotels in North & Central America. Reviewed 0000057367 00000 n 0000121783 00000 n They even gave us beach chairs and umbrellas. Big portions for the $. The hotel is absolutely beautiful. The street corn not good. We fed the ceviche to the sweet resort cats that they dont take care of. Fairmont El San Juan Hotel. I found it a little hard to believe there was no upgrades available . Take your vacation beyond limits with up to 20% off your stay, SPA IN THE WILD: Luxury Spa & Wellness Experience. 0000134167 00000 n CabanasRevelry meets recovery at Fairmont El San Juan Hotels relaxing pool cabanas. Each design celebrates San Juan's elegant past and present seamlessly, with warm textures and subtle ocean hues. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. The food wasn't the best. The restaurants are SUPER pricey. Everytime we come we buy drinks, bottles, and food so are spending a lot. On the day we arrived, the restaurant we chose for dinner had closed by the time we got there--5:45pm! From Airport North: Take the first exit to 26 west. 0000012421 00000 n Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It will also include instructions on what to do in the very unlikely event that you encounter difficulties in meeting up with your guide. - The AC unit in our room was very LOUD - Given proximity to the airport you can expect to hear the occasional jet engine, but nothing disruptive, Michele J. I can always tell when weve nailed the vacation spot perfectly because everyone is sad to leave, as is the case with my family today. Rented a cabana for the morning and afternoon before our flight back to NY. Im just dreaming about the day that Ill be back. The music was loud and club-like. Each design celebrates San Juans including 2 other families. 0000142525 00000 n Music and ambiance was perfect! A timeless Puerto Rican icon and one of the Caribbean's most desired destinations, Fairmont El San Juan Hotel offers guests genuine Puerto Rican hospitality and a luxury lifestyle experience complete with a luxe full-service spa, world class fitness center, retail shops, lively entertainment and non-stop gaming action at Foxwoods El San Juan Casino. Stay on Route 22 to city center. Today, it is a wonderful blend of old . We appreciate you sharing your experience for others to read. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. Overall I like the location , gym , and ambience of the hotel . Book with Confidence :Flexible cancellationandsafety protocols. 0000011694 00000 n These tours are similar in size to those of the cruise lines. I live in NY and I'm used to paying a premium for drinks but $13 plus tax(12% tax rate) and tip is very expensive for a 8 oz pina colada. The drinks were good and at $17 a drink its easy to hit your number. Condado Vanderbilt Hotel, San Juan. Stay connected with Fairmont Hotels and Resort and enjoy the latest promo code. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We recommend wearing comfortable, casual clothing over a bathing suit and comfortable walking shoes/sandals. Feel immersed in the Puerto Rican culture in a place timelessly true to the If these walls could talk, they would share stories of 1960s society headliners crooning in the nightclub and generations of locals celebrating life's greatest milestones in the ballrooms. Should have a set fee because is a day pass to the hotel. $125 was a lot to pay for just a beach chair and an attendant putting my towel on it upon arrival. Exceptional meeting spaces and high-touch service make the hotel a memorable source for one-of-a-kind business gatherings. From hotel, take Isla Verde Ave (Route #37) on left, going East. Extremely disappointed for a considered not all inclusive 5 star hotel:(. We couldn't stream video but could check email, go online, etc Con's - Drinks are VERY expensive. A night of excitement can be followed by a relaxing day beneath a pool cabana, where guests are welcome to relax Pia Colada in hand. Caroline United States of America. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. The hotel staff was very accommodating and friendly. tomorrow. 5. 0000117144 00000 n Despite 4 notifications to the hotel staff, the toilet was broken during our entire stay. It was lots of fun. And the hotel is ideally located, with the city's top leisure sites and Luis Munoz Marin International Airport nearby. This particular experience includes a daybed with the occasional umbrella if youre lucky enough to find one. 15% off Best Available Rate and El San Juan Breakfast for two per day. Embark on your own adventure and find yourself amongst some of the world's most storied addresses. Pro's: - 10 minute ride from the airport, no need to rent a car. On the pool party day the pool side food service for hotel guests was very poor, which was not the case on my other days of stay. Our room was good - unfortunately did not get upgrade we wanted . including testing centers in the Luis Muoz Marin International Airport and We rented the pool day bed for the day- due to a general shortage of staff in restaurants and hospitality lately around the island I was anticipating that service would be fair, however this wasnt the case. I can go on and on here with all the bad experiences we had it at this hotel for those five days we spent there. For parties over 15 guests, or a restaurant buy-out please email: Tara.Dickie@Fairmont.com. Fairmont El San Juan: Located in Puerto Rico, this resort offers a taste of the island's culture with its art, music, and culinary experiences. OpenTable is part of Booking Holdings, the world leader in online travel and related services. It's unfortunate to hear that you didn't enjoy your time with us, and we apologize for any lack of service during your stay. The hotel itself was beautiful. Going to the condado area of (ta && ta.queueForLoad ? Had a wonderful time and definitely would go back. 0000009820 00000 n Find best hostels in Carolina with the low budget accommodation fee from 40 USD. Shirley at Front Desk kicked off a phenomenal stay! Fairmont El San Juan Hotel perfectly teeters the line between international Caribbean charm and domestic vacation bliss. 6063 Isla Verde Avenue, 00979 San Juan, Puerto Rico - Excellent location - show map. requirement to provide proof of a negative COVID-19 test to return to the However, the room was a low floor that did not have floor to ceiling windows which was also listed on my reservation. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 6063 ISLA VERDE AVENUE, CAROLINA, PUERTO RICO 00979. Its very close to the airport but in a good way, minimal airplane. Get your free lounge chair on the beach. They made our group feel like VIPs as we enjoyed the beautiful amenities and beach.

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